Shipping policy

Shipping Policy – Dune Drop

At Dune Drop, we are committed to providing a fast, reliable, and convenient delivery experience for customers across the United Arab Emirates.

We offer free shipping across all UAE on every order.

Orders are typically delivered within 2–4 business days.
Delivery times may vary depending on your location and other circumstances beyond our control.
Orders are processed and dispatched as quickly as possible after they are placed.

Once your order is successfully placed, our team will process it for shipment.

You will receive your order through our delivery partners, and tracking information may be provided when available.

Please make sure your delivery address and contact details are accurate when placing your order.

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to:

Dune Drop is not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and phone number.

If incorrect information causes a delivery failure or additional delivery costs, the customer may be responsible for any applicable charges.

If you have questions about your order or delivery, please contact the Dune Drop Customer Support Team. We will be happy to assist you.